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Reporting Defective Products

(FILING COMPLAINTS OR REPORTING A POTENTIAL PRODUCT SAFETY DEFECT)

CONSUMER PRODUCTS

To report a problem or file a complaint about products used in and around the home, school, in sports, or in recreation, call the Consumer Product Safety Commission (CPSC) at 1-800-638-2772, or fill out the CPSC’s online complaint form.

AUTOMOBILES

To report a problem or file a complaint about a motor vehicle, tires, aftermarket vehicle accessories, or vehicle child-restraints, call the National Highway Traffic Safety Administration (NHTSA) at 1-888-327-4236, or fill out NHTSA’s online complaint form.

BOATS

To report a problem or file a complaint about a boat or watercraft that is less than 10 years old, write to the United States Coast Guard’s Boating Safety Division at:

Commandant (CG-5422)
U.S. Coast Guard Headquarters
2100 Second St. SW Stop 7581
Washington, DC  20593-7581

or fill out the U.S. Coast Guard’s online complaint form.

FOOD

To report a problem with a food product (except meat, poultry, or eggs) in Texas, call the Texas Consumer Complaint Coordinator for the Food and Drug Administration (FDA) at 1-214-253-5237. If calling from outside of Texas, dial 1-301-443-1240.

To report a problem with a meat, poultry, or egg product, call the United States Department of Agriculture’s (USDA) meat and poultry hotline at 1-888-674-6854.

MEDICINE AND COSMETICS

To report a problem or file a complaint relating to medical drugs, medical devices, or cosmetics, call the Food and Drug Administration (FDA) at 1-800-332-1088, or download the MedWatch complaint form and mail it using the postage-paid address sheet.

 

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Roberts & Roberts helps people locally in East Texas, including: Tyler, Longview, Beaumont and Waco.

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Our Offices

118 W 4th St
Tyler, TX 75701
(903) 597-6000

(Across from Bergfeld Park on Broadway)
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