Your Right to Compensation for Loss of Use When Your Car is Being Repaired

Question : 
My car is at the garage being repaired by the other driver’s insurance company. Am I entitled to be compensated for the loss of the use of my car, even though I don’t need to rent another car?

Answer : 
Yes. The law provides that you are entitled to compensation for loss of the use of your vehicle while it is being repaired. This is the reasonable rental value of a substitute car.

You do not have to rent a replacement car or actually spend money for alternative transportation to be entitled to compensation for the loss of the use of your car.

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