100% Free Consultation 903-597-6000

Reporting Defective Products

If you have been injured by an unsafe product, it’s important to make authorities aware of the issue. By reporting the problem, you may save other people from injury and even death. To that end, we are here to assist you in reporting the unsafe product. Please refer to the resources provided below for specific concerns:

Consumer Products

To report a problem or file a complaint about products used in and around the home, school, in sports, or in recreation, call the Consumer Product Safety Commission (CPSC) at 1-800-638-2772, or fill out the CPSC’s online complaint form.


To report a problem or file a complaint about a motor vehicle, tires, aftermarket vehicle accessories, or vehicle child-restraints, call the National Highway Traffic Safety Administration (NHTSA) at 1-888-327-4236, or fill out NHTSA’s online complaint form.


To report a problem or file a complaint about a boat or watercraft that is less than 10 years old, write to the United States Coast Guard’s Boating Safety Division at:

Commandant (CG-5422)
U.S. Coast Guard Headquarters
2100 Second St. SW Stop 7581
Washington, DC  20593-7581

or fill out the U.S. Coast Guard’s online complaint form.


To report a problem with a food product (except meat, poultry, or eggs) in Texas, call the Texas Consumer Complaint Coordinator for the Food and Drug Administration (FDA) at 1-214-253-5237 or fill out the Food and Drug Administration’s online complaint form. If calling from outside of Texas, dial 1-301-443-1240.

To report a problem with a meat, poultry, or egg product, call the United States Department of Agriculture’s (USDA) meat and poultry hotline at 1-888-674-6854 or fill out the online complaint form.

Medicines and Cosmetics

To report a problem or file a complaint relating to medical drugs, medical devices, or cosmetics, call the Food and Drug Administration (FDA) at 1-800-332-1088, or download the MedWatch complaint form and mail it using the postage-paid address sheet.

For additional assistance with matters of personal injury  or product liability contact our lawyers at Roberts and Roberts: Call now at 903-597-6000


Free, Confidential Case Review

Find out how we can help you. Get started now by filling out the form below or by calling (903) 597-6000. Your case review is free and confidential.

Contact Us (Standard)
Your Name
Your Name

Our Personal Injury Lawyers Are Featured in the Top 100 Personal Injury Trial Lawyers Our Personal Injury Attorneys Have Been Texas Super Lawyers for Decades Our Personal Injury Attorneys Have Been Recipients of the Mult-Million Dollar Advocates Award for Personal Injury Lawyers

From one former client:
"I am so happy to have chosen the best law firm around. The staff is amazing in handling your questions promptly. I hope I don't ever need them again, but if I do, there is no question I will be back. Thank y'all so much for helping me." - Heather N.